DISCLAIMER

At Transport Guy, we strive to provide reliable and efficient moving services to our valued customers. While we take utmost care in handling your belongings, it is important to acknowledge that certain items may be susceptible to damage during transportation. Therefore, we kindly request your understanding regarding our insurance coverage policy.

Please be advised that any items that may break or sustain damage during transportation are not covered by our insurance policy. Transport Guy will not be held responsible for the repair, replacement, or refund of such items.

We understand that accidents can happen, and we have implemented strict protocols and trained our staff to minimize the occurrence of any damages. However, it is essential to note that throughout the years, only two instances of item breakage have been reported. These isolated incidents reflect our commitment to maintaining the highest level of professionalism and care.

We assure you that our team will handle your belongings with the utmost diligence and attention. We utilize appropriate packing materials and secure them in our vehicles to reduce the risk of damage. Despite these precautions, certain delicate or fragile items may still be susceptible to unforeseen circumstances beyond our control.

We encourage you to consider alternative insurance options to safeguard any valuable or delicate items that you may have. We recommend contacting your personal insurance provider to inquire about coverage for items during transportation.

By engaging our services, you acknowledge and accept that Transport Guy will not be liable for any damages incurred to your belongings during the moving process.

We appreciate your understanding and trust in our moving services. Should you have any questions or concerns, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure a smooth and successful moving experience.

Sincerely,

Roland (Transport Guy)